Best of 2013 #15: 9 Steps to Imrove the Sourcing and Recruiting Partnership by @imJeremyR

Editor’s note: Between now and the new year we will be counting down the top 20 SourceCon posts of 2013. This is number 15.

In the post, The 8 Most Annoying Comments Sourcers Hear From Recruiters, I mentioned that to minimize the tensions between sourcers and recruiters, leaders should establish very clear role definitions and a service level agreement (SLA) for all parties involved in the recruiting process.

This document will be different for every organization, but should serve as a guide for all parties to know where the sourcers’ responsibilities stop, and the recruiters’ responsibilities start. I’ve seen very complex SLAs that break down every step of the process (I think every organization should have this).  However, if your team is operating with little or no guidelines, you should use the example below to start to set some boundaries for how the team interacts.

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Jeremy Roberts, SPHR, is VP, Customer Experience at HiringSolved. He is the previous Editor of SourceCon. Prior to joining the ERE Media team, he spent over a decade working as a recruiter, sourcer, and sourcing manager. This time was spent in diverse environments, including third party agency settings (retained and contingent), recruitment process outsourcing (RPO) providers, and internal corporate HR departments. His previous employers include the MHA Group, Ajilon Finance, Korn Ferry Futurestep, Raytheon Space and Airborne Systems, and Randstad Sourceright, US. He resides in Corinth, TX with his wife and 3 children.


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